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Terms of Use

Last Updated: [2026/02/02]

Thanks for choosing Bullet Messaging.

We help businesses communicate with their customers through SMS, MMS, and Rich Communication Services (RCS) using secure, scalable messaging technology.

Please read these Terms of Use carefully. This is a binding agreement between you, Bullet Messaging, and any company or entity you represent when creating or using an account. Depending on where your business and message recipients are located, strict laws may apply governing consent, message content, delivery, and usage.

You are solely responsible for ensuring that your use of our Services complies with all applicable laws and regulations. If needed, we strongly recommend seeking independent legal advice before using messaging services.

Terms of Use Agreement

Bullet Messaging (“Bullet Messaging”, “Company”, “we”, “us”, or “our”) provides messaging platforms, software, APIs, and related services (collectively, the “Services”), subject to your compliance with these Terms of Use and our Privacy Policy.

By accessing or using the Services, you agree to be bound by this Agreement.

1. Services

Bullet Messaging provides messaging solutions that enable customers to send and receive SMS, MMS, and RCS messages, manage communications, and integrate messaging capabilities into business workflows.

Access to the Services is provided on a subscription or usage basis, subject to the terms agreed upon at the time of purchase.

2. Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • All activity conducted through your account.
  • Ensuring only authorized users access the Services.

You must notify Bullet Messaging immediately if you suspect unauthorized access or misuse of your account.

3. Compliance With Laws

You acknowledge and agree that you bear full responsibility for complying with all applicable laws and regulations related to messaging, including but not limited to:

  • Consent and opt-in requirements.
  • Anti-spam laws (including CASL, and similar regulations).
  • Privacy and data protection laws.
  • Telecommunications and consumer protection laws.

Bullet Messaging does not provide legal advice and does not guarantee that use of the Services will comply with your legal obligations.

4. Acceptable Use

You agree not to use the Services to:

  • Send spam, unsolicited, or deceptive messages.
  • Engage in fraudulent, illegal, or abusive activity.
  • Infringe intellectual property or privacy rights.
  • Transmit harmful code or malicious content.
  • Harass, threaten, or mislead recipients.

Bullet Messaging reserves the right to suspend or terminate accounts that violate these Terms or applicable laws.

5. Customer Content

You retain ownership of all content you send or upload through the Services (“Customer Content”).

You grant Bullet Messaging a limited, non-exclusive right to process Customer Content solely for the purpose of providing the Services.

Bullet Messaging does not monitor or control Customer Content but may remove content if required by law or to protect platform integrity.

6. Data Protection & Confidentiality

Bullet Messaging treats all customer and user information as confidential.

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. However, no system can be guaranteed to be 100% secure.

Details regarding data handling are described in our Privacy Policy.

7. Third-Party Providers

To deliver messages, Bullet Messaging works with authorized telecommunications carriers and service providers. These providers act as transmission partners and are subject to their own policies and legal obligations.

Bullet Messaging is not responsible for third-party service interruptions or failures outside its control.

8. Fees & Payments

All fees are payable as agreed at the time of purchase and are non-refundable unless otherwise stated. Failure to make timely payments may result in suspension or termination of Services.

9. Disclaimer of Warranties

The Services are provided “as is” and “as available”, without warranties of any kind, express or implied. Bullet Messaging does not guarantee uninterrupted or error-free service.

10. Limitation of Liability

To the maximum extent permitted by law, Bullet Messaging shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Services.

11. Suspension & Termination

Bullet Messaging may suspend or terminate access to the Services if:

  • These Terms are violated.
  • Payment obligations are not met.
  • Required by law or regulatory authorities.

Upon termination, your right to use the Services immediately ends.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Canada, without regard to conflict of law principles.

14. Contact Information

For questions regarding these Terms, contact us at:

Email: info@bulletmessaging.com